ELEV^TING THE CONVERSATION: Watson Cognitive Value Assessment (CVA)

June 24, 2015 § Leave a comment

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ELEV^TING THE CONVERSATION: Watson Cognitive Value Assessment (CVA)

I recently had the opportunity to attend the Watson Cognitive Value Assessment training. At the conclusion of the training, it was clear the content was something that aligned perfectly with “Elevating the Conversation”. The Cognitive Value Assessment (CVA) is often a client’s first step along the journey to cognitive transformation, rapidly identifying transformational opportunities and associated business value. The Cognitive Value Assessment’s primary activities center around clarifying ways that IBM Watson can drive Key Performance Indicators (KPIs) and overall business value. The Cognitive Value Assessment objectives include:

It’s important to point out the Cognitive Value Assessment should never be considered an end-point in itself. Sellers, technical leads, and clients should all approach the (CVA) as a first step on the cognitive journey. The Cognitive Journey Map shows each customer the progression of tasks and milestones from initial implementation to future growth plans. It summarizes the key personas of customer end users, describes how their Watson experience will evolve over time, clarifies the value to the customer’s business, and lays out next steps in the cognitive transformation.

Bottom line, this is a great way to Engage, Enable, and Evolve your client relationships. This on-line course is highly recommended for all IBMers.

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